Getting started
What is reelport.io?
reelport.io is a social media management platform. You plan, publish and measure posts for Instagram, Facebook, TikTok, YouTube, Pinterest, Google Business Profile and LinkedIn from one workspace, with a shared calendar, approvals, a comment inbox, insights, AI writing help and a link-in-bio page. It is made in Germany and hosted in the EU.
Who is reelport.io for?
Creators who post to several networks, small businesses that run their own social media, and agencies and in-house teams that manage many brands, with approvals and client review links. Video creators get extra tools: a DaVinci Resolve plugin and a Claude workflow for editing and publishing.
How do I get access?
reelport.io is in private beta and lets people in a few at a time. Join the waitlist on the sign-up page and we email you an invite. Invited accounts start on the Free plan (1 seat, 3 channels, Chat and a link-in-bio page) and can try Pro for 7 days, no card needed.
Can I use it without the Resolve plugin?
Yes. reelport.io is a complete platform in the browser. The Resolve plugin, the Claude extension, the browser extension and the API are extra ways to get content into the same queue.
Channels
Which social networks does reelport.io support?
Instagram Professional accounts, Facebook Pages, TikTok, YouTube, Pinterest, Google Business Profile locations and LinkedIn. Some networks only open their full API after they approve an app; each channel page says where that review stands.
What can I post?
Depending on the network: videos and Reels, photos, carousels, Stories (Instagram and Facebook), text posts (Facebook, LinkedIn, Google Business Profile), Pins, Google updates, events and offers, and LinkedIn documents and link posts. Each channel takes its own caption if you want one.
Do I need a Meta business portfolio for Instagram?
No. Sign in with Facebook and pick the Facebook Page your Instagram account is linked to. The Instagram account has to be a Creator or Business account.
Can I post to my personal Facebook profile or to Groups?
No. Facebook only allows apps to post to Pages.
Why are my TikTok posts private?
Until TikTok has approved reelport.io, TikTok only lets it post privately, and your account has to be set to private. We will lift this as soon as TikTok’s review is done.
Does every vertical video become a YouTube Short?
YouTube counts vertical or square videos up to 3 minutes as Shorts. Longer videos publish as regular videos, and the composer tells you which one you will get.
Planning, teams and insights
How does scheduling work?
Each channel has a posting schedule of time slots. Add a post to the queue and it takes the next free slot, or pick an exact minute. Drafts, a month calendar, bulk upload from a CSV file and a “remind me” mode for posts you finish by hand are included.
Can clients approve posts before they go out?
Yes. Team members can need approval before a post is scheduled, and you can send a client a review link that works without an account. The client comments, requests changes or approves, and every step is kept in the post’s history.
Can I answer comments in reelport.io?
Yes, in Community: comments from Instagram, Facebook and YouTube, and Google reviews, in one inbox with saved replies and optional AI reply suggestions. TikTok, Pinterest and LinkedIn do not offer comment access to apps like ours yet.
Which analytics do I get?
Views, reach, likes, comments, shares, saves, watch time and followers where each network reports them, best times to post, a weekly email and CSV or PDF exports. Agency reports can carry your own logo.
Does reelport.io have AI features?
Yes: an assistant that drafts and rewrites captions in your brand voice, generates post ideas and writes alt text, plus AI reply suggestions in the inbox. Each plan includes a monthly number of AI requests.
Is there a link-in-bio page?
Yes. Every plan includes a link-in-bio page at reelport.io/@yourname with buttons, your latest posts, a shop grid, an email sign-up and stats for views and clicks. It sets no cookies.
Files and publishing
Which files can I upload?
Videos as MP4 or MOV up to 1 GB and 10 minutes, photos as JPEG, PNG or WebP up to 8 MB. Import from Google Drive, Dropbox, Canva, a link or Unsplash. Each network’s own limits are checked before you schedule, not after a post fails.
Does my computer need to be on at posting time?
No. Publishing runs on reelport.io’s servers in the EU, at the minute you picked.
What happens if a post fails?
Network hiccups and platform outages are retried automatically after 1, 5 and 15 minutes. If a network refuses a post, reelport.io shows the reason and what to do, and emails you. The other channels of the same post are not affected.
Do my files stay on your servers?
Only as long as they are needed. Files sit in a private bucket in the EU and are deleted 30 days after their last post went out. You can delete them sooner at any time.
Is there a limit on posts?
Yes: 150 on Free, 600 on Creator, 2,000 on Pro and 8,000 on Agency, counted by the month a post goes out. The networks also set their own daily limits.
Teams and billing
Who can do what in a team?
Owners manage everything, including billing and members. Admins manage the team and invite people. Members get access per channel: none, drafts that need approval, or publishing.
Which currency are prices in?
US dollars. Sales tax or VAT is added at checkout where it applies. Yearly billing costs ten months.
Is Chat included?
Chat, the DM automation for Instagram, Messenger and Telegram, is included in the Agency plan. On other plans it is an add-on from $12 a month.
How do I cancel?
In Billing, which opens Stripe’s customer portal. The plan stays active until the end of the period you paid for, then stops renewing.
Can I run several teams?
Extra teams, for example one per client, come with the Agency plan.
Plugins, integrations and the API
How does the Resolve plugin sign in?
With a short code: the plugin opens reelport.io/device, you check the code, pick the team and connect. No password is entered in Resolve.
Is there an API?
Yes, a REST API v1 with scoped personal tokens, signed webhooks for 12 events, and an MCP server at reelport.io/mcp for AI assistants such as Claude and ChatGPT. Posts sent through them follow the same rules as the composer.
Does reelport.io work with Zapier, Make or n8n?
Yes, through webhooks and the API, which any of them can call. The RSS feed reader can also turn new blog posts into drafts or queued posts.
Your next post, on every network. On time.
Private beta: join the waitlist, invited accounts get 7 days free. Hosted in the EU.
Join the waitlist